Privacy Policy

Last updated:

This Privacy Policy describes how Match Deals ("we", "us", "our") collects, uses, shares and protects your information when you use our mobile application, website and related services (together, the "Service").

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number and contact details when you register or contact us.
• Property & Requirement Data: Details you add such as location, BHK type, budget, furnished status and notes.
• Location Information: Area names or approximate map locations for matching properties and requirements. We do not require precise GPS tracking for casual browsing.
• Usage Data: Basic analytics such as how often you use the app, screens visited, and general performance data (to improve the app).
• WhatsApp Interaction Data: When you interact with our official WhatsApp number via approved templates or campaigns, we may store message logs, leads and responses related to your real-estate requirement. We do not read your private WhatsApp messages outside our official business number.

2. How We Use Your Information

We use your information to:

• Provide, operate and maintain the Match Deals app and website.
• Match property listings and requirements based on location and budget.
• Communicate with you about your account, leads, matches and app updates (via email, phone or WhatsApp as appropriate).
• Run optional WhatsApp campaigns and notifications for users who have opted in.
• Improve our features, security, performance and user experience.
• Comply with applicable laws and respond to legal requests if required.

3. WhatsApp & Third-Party Services

We may use the official WhatsApp Business Platform provided by Meta to send notifications and campaigns to users who have agreed to receive them.

• Messages will be sent only from our verified business number and using approved template messages where applicable.
• You can stop receiving messages at any time by replying with the relevant opt-out keyword (for example, "STOP") or by contacting us directly.
• Your phone number and message content related to our business may be processed by WhatsApp and Meta as per their own privacy policies.

Please read WhatsApp and Meta privacy policies for more details about how they process data on their platforms.

4. Data Sharing

We do not sell your personal information.

We may share your information only in the following situations:

• Service Providers: With trusted technical service providers (hosting, analytics, communication tools) who help us run the Service.
• Real-Estate Counterparties: Where you have clearly agreed, we may share your contact details with a broker, owner or client to complete a property transaction.
• Legal Requirements: When required to comply with law, regulation or valid legal process.

5. Data Retention & Security

We keep your information for as long as it is reasonably necessary to provide the Service and to comply with legal obligations.

We use reasonable technical and organisational measures to protect your information, but no method of transmission or storage is 100% secure. Please use the Service responsibly and do not share sensitive information unnecessarily.

6. Your Choices & Rights

You may:

• Ask us to update or correct your account information.
• Request that we delete your account (subject to legal retention requirements).
• Opt out of WhatsApp campaigns and marketing messages at any time.

To exercise any of these rights, please contact us at: privacy@matchdeals.in.

7. Children's Privacy

Match Deals is intended for adults involved in real-estate (brokers, owners, tenants, buyers). We do not knowingly collect personal data from children under 18 years of age.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date mentioned above.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Match Deals
Email: privacy@matchdeals.in
Support: support@matchdeals.in

This privacy policy text is a general template and should be reviewed by a legal professional to ensure full compliance with applicable laws in your jurisdiction.